worldbackups.net support

log a fault

Please use our online fault system to log all faults. This will ensure your fault can receive the correct response.

We aim to respond to all faults within 2 hours.

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End Users Bulletin

Resell Online Backups to your customers.

We know not all backup solutions are the same

If you are considering moving to a different provider or are selecting one for the first time, we recommend you ask the following questions.

  • Can you tell me where my data will be stored & where a copy is replicated to?
  • Can you remote to my server to fix an issue for us?
  • Do you provide 24 x 7 Worldwide support?
  • Can I retain my backups for as long as I want to?
  • Can I back up any type and size of file
  • Am I tied into a contract longer than 30 days?
  • Can I pay for just the data I store?
  • Are there any extra hidden charges to pay?