Ask you current provider this
We know not all backup solutions are the same
If you are considering moving to a different provider or are selecting one for the first time, we recommend you ask the following questions.
- Can you tell me where my data will be stored & where a copy is replicated to?
- Can you connect remotely to my server to fix an issue for us?
- Do you provide 24 x 7 Worldwide support?
- Can I retain my backups for as long as I want to?
- Can I back up any type and size of file
- Am I tied into a contract longer than 30 days?
- Can I pay for just the data I store?
- Are there any extra hidden charges to pay?
