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Configure Hyper-V Backup

Overview

Backup of Virtual Machines available under Hyper-V Server is supported using Hyper-V Plugin. Using the Hyper-V plugin, snapshots can be taken for the selected Guest OSes and then upload it to the backup server directly.

How to get here in the Web Console?
 In the top menu, select: "Backup -> Plugin Backups -> Hyper-V".

Configure Backup Schedule

Step 1: Schedule Name

The first step in configuring a backup is to give a name for the backup schedule. The backup schedule name will uniquely identify the backup. While restoring your backup data, you need to choose the data to be restored using its schedule name.

Step 2: Select Guest OS(es)

On the left side of the "Hyper-V Backup Schedule" Page, is the tree with a list of Guest OSes available in the Hyper-V Server. Select the Guest OS that needs to be backed up as part of this schedule.

Step 3: Set Basic Configuration

Backup Type

Same Machine When large amount of data has to be backed up, it might take significant amount of time to transfer all the data to a remote backup server over WAN/Internet. You can take the backup to a local external drive connected to the client machine and then physically move the external drive to the backup server location to migrate the data into the backup server. In such cases, you can select the backup type to be 'Same Machine'. Once the data is migrated to the backup server using the Server Side Seed Backup Migration, you will have to perform Seed Backup Migration (under Settings -> Seed Backup Migration) in the client machine to make it to run its backups to the remote server directly thereafter.

Local Backup location: Enter the location/directory path where the backup is to be stored in the same machine. This location should be accessible to the client and should have enough free disk space for the backup data. You can copy data from this location to the backup server as seed backup data.

NOTE: Retention policies will not apply for a local backup. The Retention policies configured for this backup schedule will work only if the backup data is migrated into a backup server (seed backup).

Remote Server - Select this option if you want the backup data to be transferred to a backup server directly when the backup schedule runs.

Select Backup Server :

This is the list of peers/backup servers in which the backup data can be stored. Once the backup server is selected, you cannot change the server name. In case the backup server name or IP address is to be changed in future, you can change it from the Seed Backup Migration page. The client will run the backup to the selected backup server.

Test connectivity Before you select the backup server for this backup schedule, you can check the connectivity to backup server. also checks the different settings configured in the backup server for this client and confirms if this client can backup to the chosen backup server or not.

Add Backup Server- If you don't see a particular backup server listed, you need to first add it by following this link before you can select it for this backup schedule.

Encryption

Password Protect This Backup

This option is to enable or disable encryption of the data that is being backed up. uses a well known encryption algorithm, Blowfish. If enabled, a password has to be specified which will be used for generating the encryption key. Encrypting data ensures that it cannot be read in the destination machine (backup server) where your backup is stored, and is especially relevant for sensitive information.

Password Protection

This option is to enable System Generated Encryption Key or use a Customized Encryption key for encrypting the backup data.

System Generated: The selected files and folders will be encrypted using Blowfish algorithm with a 448 bit encryption key automatically generated by before been backed up. No password will be required while restoring the data.

Custom: This will enable the user to select the custom Encryption Technique, Encryption Key Size and the Encryption Key that needs to be used for encrypting the selected files and folders. Please don't lose the customized encryption key, as the backed up data cannot be restored without this key.

Encryption Technique

supports encryption using Blowfish or Triple DES. The Blowfish is a commonly used open source encryption technique which provides encryption based on the size of the encryption key length (from 64 bits to 448 bits). Higher the number of bits stronger is the encryption. Triple DES is a block cipher formed from the Data Encryption Standard (DES) cipher by using it three times, this technique is also supported by the backup client for encrypting the backup data. By default, Triple DES encryption technique is chosen.

Encryption Key Size

supports encryption using variable length (64 to 448 bits for Blowfish and 192 bits for Triple DES) keys. The key is generated using the password you provide. Basically the longer the key size you give the more difficult it is for someone to decrypt the encrypted files. For normal backup purposes the default 64 bit encryption should be good enough.

Type Password

Provide a password here to generate the encryption key. If the password is forgotten the data can never be recovered as the data cannot be decrypted without this password. So, please ensure that you keep your password in a safe place.

Retention Policies (Optional)

provides the retention feature where backups of multiple versions of a file can be maintain at the backup server. cleans up the version files in the backup server based on two major retention policies:

  1. Version-Based Retention - Retains multiple version files in the backup server based on the version file count.
  2. Time-Based Retention - Retains multiple version files in the backup up server based on the age of the version files.
Retention policy for backed up files

Version-Based Retention

can retain backups of multiple versions of a file based on the version retention count specified. The number of version files to be retained can be specified as any value from 0 to 99 with a default setting of 5. The backup version count can be 0 when the Intelli-Delta Backup is disabled in Advanced Options. This option is useful when you wish to store just the complete latest version of a file.

For example, if the version file retention count is specified as 5, then the backup client retains the latest five version files. These files can be restored from the backup server at any point of time. When the sixth version of the file is created, The backup server automatically deletes the first version.

Note: When Intelli-Delta option is disabled for a backup schedule, The client will back up the entire file if the file was modified since the last backup schedule. In such a case, The client will retain multiple versions of the entire file as per the version retention count configure for that backup.

Time-Based Retention

can retain version files in the backup server based on the age of version files. Default setting is for 5 years, meaning the version files will be retained in the backup server for 5 years and then will be removed automatically. The maximum number of versions that can be created during the retention period can also be optionally further configured. There are two options:

  • Any number of versions can be created within this retention period - This is the default setting. If enabled, retains all the versions created during the specified retention time period.

  • Restrict the maximum number of versions that can be created within this retention period to 'n'. - If this option is enabled, will clean up the version files based on both; retention time period and maximum version file count. For example, if the retention time period is set to 1 month and maximum version file count is 5, will retain only the last five version files created within the last one month and versions older than one month with be deleted.

Step 4: Scheduling (Decide When To Backup)

This field has the following options from which any one can be chosen.

Run Daily

Choose the time at which the backup should run daily. This will execute the backup everyday at the time you have provided. Unless you’ve selected the “Run this Backup each time restarts” option in Advanced Options, it will run at the stipulated time only.

Run Weekly

Choose the time and the day of the week the backup should run. will execute the backup every week on the particular day and time chosen. Note that you can select multiple days of the week if you wish to run the backup on multiple days of the week. Unless you’ve selected the “Run this Backup each time restarts” option in Advanced Options, it will run at the stipulated time/day only.

Run Monthly

Choose the time and day of the month the backup should run. will run the backup every month on the particular day and time chosen, it will run at the stipulated time/day only.

Run Once Only

Choosing this option will do the backup only once immediately. The backup will then be put into ‘suspended mode’. If you wish to run this backup again, you’ll have to manually select it from the List Backup Schedules page.

Step 5: Additional Full Backups

Typically, you would do a full backup the first time you backup your data and thereafter only do incremental backups. However, like in a typical enterprise scenario, if you want to run full backups periodically and run the incremental backups in between two full backups, then you can configure the scheduling for how to run the full backups here.

For Run Daily backups, the Additional Full Backup settings will allow you to configure daily/weekly/monthly additional full backups. For weekly and monthly backups, only Monthly additional full backups are possible.

Additionally you can specify the maximum number of full backups that need to be stored in the server. For example if you configured a weekly backup and additionally if you configure a monthly full backup, then it will take a full backup the first time and then weekly do an incremental backup. The next month, it will do a new full backup and subsequently run the weekly incremental backup over this full backup. After 6 months you will have 6 separate full backups in the backup server along with weekly incremental versions under each of the 6 full backups. If your policy is to retain only backup data for 6 months, then you can configure "Store maximum of 6 full backups" here. On the 7th month, after finishing the 7th full backup, will delete the first full backup along with its weekly incremental backups thus retaining always the last 6 month backups.

Advanced Options (Optional)

If you want to configure some additional advanced options - like, CPU utilization, Compression settings, etc. click on the Advanced Options button.

Advanced Backup Schedule Settings

There are three options here on how the backup should be scheduled.

Run this backup each time restarts - If you enable this option by checking the checkbox, then this backup schedule will be run every time is restarted or the machine is rebooted irrespective of the actual schedule time of this backup schedule. This is to ensure that any modified or new files created when was down are backed up as soon as possible.

Run this backup immediately after saving this configuration (thereafter, Backups will be scheduled as per the schedule stipulated) - If you enable this option, then this backup schedule will be executed once immediately after you save this backup schedule – even if it's not yet ‘time’ as per the schedule. For example if you configure a daily backup at 10.00 AM but you configured the backup at 8.00 AM, then the backup schedule will be run once immediately (8.00 AM) and then as per schedule (e.g. daily at 10.00 AM).

Attempt to run this backup every 5 minutes in case of non completion because of a problem (Network error etc.) - If enabled, the user can choose to reschedule this backup every 5/10/15/20/25/30 minutes, whenever an attempted backup is incomplete because of a network error, server crash etc. The number of times the backup will be rescheduled (due to an error) can be configured to be in between 1-5 or unlimited, with the default setting as 5. This is to ensure that an incomplete backup is completed as soon as possible without waiting for the next actual schedule time. Note that this option is enabled by default.

Perform Synthetic Full Backup for files when the size of the incremental backup of a file exceeds certain % of the size of the initial full backup of the file - By default Synthetic Full Backup will be run when the size of the incremental exceeds 80% of the original backup data. A very low value will lead to too many Synthetic Full Backups been run and all those versions need to be maintained in the backup server. A very large value could lead to Synthetic Backups not running at all.

Other Backup Settings

Set CPU Utilization

For each backup schedule, you can also specify the CPU utilization level as Low, Medium or High. When you set the CPU Utilization to high, the backup will be really fast - but the backup process may affect the speed of other active applications. If CPU utilization is set to Low, the backup will take longer but will be done in a non-intrusive manner allowing you to comfortably work on the computer as the backup continues in the background. In general for a continuous backup, it is best to set the CPU utilization to Medium or Low. For backups which are done every day or every week in ‘off-hours’, the CPU utilization can be set to High. Actual performance is obviously a function of your individual machine and your network. We encourage you to experiment with different settings to figure what works best for you.

Set Compression

If compression is enabled, data will be compressed in the client before it is uploaded into the backup server.

Enable - Compresses the data to the maximum. It might reduce the rate at which the client can send data to the backup server but it might save significant bandwidth and time when the data is backed up to a remote server over a WAN/Internet with limited bandwidth speed. Also, this saves disk space in the backup server.

No Compression - This option is suitable (fastest) for backing up data within a local network where bandwidth is not the limitation, but occupies more space on destination machine as no compression is being done.

Intelli-Delta Backup

When a backup schedule is executed, checks if the file has changed since the last backup. If yes, then can either backup the full file all over again or can backup only the modified content (incremental). If "Intelli-Delta Backup" is set to ENABLE, only modified content in a file is backed up. If set to DISABLE, the full file will be backed up every time the schedule runs. Needless to say, an incremental backup is faster.

Saving the configured backup

Once all the guest OSes to be backed up are chosen and the configuration options are set, you simply need to click on the "Configure/Save Backup” button to activate the backup.

How to install in Hyper-V server 2008 R2

Download the Windows installer, _4_1_0_SP_CO.exe and install using Silent installation. Please refer the following help document for silent installation Windows client-only installation

NOTE:To backup Hyper-V guest OSes you must install PowerShell in Hyper-V Server 2008 R2 machine. Please follow the below steps:

  1. Use the following command to displays a list of features and their status: DISM /Online /Get-Features
  2. Enables the NetFx2-ServerCore feature: DISM /Online /Enable-Feature /FeatureName:NetFx2-ServerCore
  3. Enables the PowerShell feature: DISM /Online /Enable-Feature /FeatureName:MicrosoftWindowsPowerShell
  4. You need to install 'NetFx2-ServerCore' feature before you install PowerShell feature otherwise it will show you an error.

  5. Restart the machine

Troubleshooting Tips

Unable to get the GUID of the GuestOS(s) configured for backup. Show/Hide

Cause : This error occurs for the following reasons:

  • Powershell feature is not enabled in your machine.
  • The configured guest OS is deleted/renamed from the Hyper-V Server.
  • Solution : If PowerShell is disabled then enable and restart the machine. If you have deleted the guest OS from the Hyper-V Server then you cannot backed up that machine or if you have renamed the guest OS then changed to the name which you have configured for backup.


*.VHD files not found for the backup. Please check whether *.VHD files attached for the selected Guest OS(es). Show/Hide

Cause : This error comes if the configured guest OS doesn't have the *.VHD files in the origianl location. This may happen if you have *.VHD files in external drive and its disconnected during backup.

Solution : Attach the *.VHD files and schedule the backup again.


Error while backing [Guest_OS] : VSS service seems to be disabled. Show/Hide

Cause : Volume Shadow Copy or MS Software Shadow Copy Provider service is disabled.

Solution : Start the VSS services and schedule the backup again.


Error while dumping backup data in the client. An error occurred while writing a file; the disk is full. Data has not been saved. Free some space and try again. Show/Hide

Cause : This error wil occur if the location in the client machine where the backup data is dumped doesn't have enough free space to store the snapshots.

Solution : Please free or allocate more space in the dump location in the client machine and schedule again


Error While connecting to the Hyper-V Server 'server Name'. Reason: Unable to connect to the host. Show/Hide

Cause : This error will occur when is not able to connect to the selected Hyper-V Server as the Hyper-V services are not started.

Solution: Please start all the Hyper-V Services and then try again.


Error while dumping backup data in the client. The virtual machine cannot be found.
Show/Hide

Cause : This error occurs if the configuration files of the virtual machine is not available or corrupted.

Solution: Please Check the Hyper-V Configuration files *.vmx and *.vmdk available in the Host OS VMFS file system. You can check this by powering on the particular Guest OS from VSphere Client console - this will give the exact error details of the issue.


Error While Getting Hyper-V Login Details Reason :The User Name or Password is empty. Please check the added Hyper-V Server 'Hyper-V Server' is Edited/Deleted Show/Hide

Cause : This error will be reported, if the name of the added Hyper-V Server is changed or the Hyper-V Server is deleted from the 'Added Hyper-V Server's List.

Solution:

  1. If the added Hyper-V Server is deleted, add the Hyper-V Server again in 'Add Hyper-V Server's page and schedule again.

  2. If you have changed the credentials to the added Hyper-V Servers, then edit the already added Hyper-V Servers from the 'Add Hyper-V Server's' page and provide the credential again.

Limitations

  1. client must be installed in the host machine

  2. Only Windows 64 bit Operating systems are supported

  3. Hyper-V backup in Cluster environment is not supported.

  4. Virtual machines that are running operating systems that do not support VSS, such as Microsoft Windows 2000 or Windows NT 4.0 or Windows XP, Linux OSes will be put in a saved state while the VSS snapshot is created

  5. Virtual machines that do not have Integration Services installed will be put in a saved state while the VSS snapshot is created.

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